No Return Policy
Thank you for choosing Fishtec Europe for your HD fishing charts. Due to the nature of our products, which include digital content and proprietary information, we regret to inform you that we do not accept returns or provide refunds for any purchases made on our website.
Exceptions:
- In the rare case that you receive a damaged or defective product, please contact our customer support team within 7 days of receiving the item. We will assess the situation and provide assistance accordingly.
- If there is an error on our part in delivering the wrong product, we will promptly exchange it for the correct one.
Delivery Information:
Processing Time:
All orders will be processed within 1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Delivery Methods:
We offer digital delivery for our HD fishing charts. Upon successful payment, you will receive an email containing a download link or instructions on accessing your digital content.
Delivery Time:
The delivery time for digital products is instant or may take up to 24 hours, depending on the payment verification process. Please check your email and account for the download link and instructions.
Shipping Cost:
As we offer digital products, there are no shipping costs associated with your purchase.
International Orders:
We proudly offer international shipping for our digital products. Please note that additional customs fees, taxes, or duties may apply based on your country's regulations. Fishtec Europe is not responsible for any such additional charges.
Customer Support:
If you encounter any issues with your order or have questions about our products, please contact our customer support team at support@fishtec-europe.eu. We strive to provide timely assistance to ensure your satisfaction.
Please remember to adapt these policies to meet the specific needs and regulations of your business.